Your privacy is more than a legal obligation to fmc99 — it is part of the trust you place in us. This document clearly explains what data we collect, why we need it, who can access it, and how you can manage your own personal information.
Fmc99 never sells or misuses your personal data
Here is how fmc99 ensures that every Malaysian player's personal data is fully protected at every stage of using the platform.
All data transmitted between your device and fmc99's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banks. This means your login credentials, payment card data, and all communications cannot be intercepted or read by any unauthorised party while in transit.
Fmc99 has never sold, rented, or traded players' personal data to any third party for marketing or other commercial purposes, and never will — not without your explicit consent. Data shared with third parties is strictly limited to essential service providers such as payment processors DuitNow, Touch 'n Go, GrabPay, and FPX, and only to the extent necessary to process your transactions.
You have the full right to access, correct, download, and request deletion of your personal data held by fmc99 at any time. Such requests may be submitted directly to our support team via email at support@fmc99.best and will be processed within the timeframe set out in this privacy policy.
Your personal data at fmc99 is stored on servers protected by strict access controls. Only staff with specific authorisation can access player data, and only when required to carry out their responsibilities. Data is not retained beyond what is necessary under fmc99's legal and operational requirements.
Should any security incident occur that may affect your personal data, fmc99 is committed to notifying you within the timeframe required by international standards. We will also take immediate steps to contain the risk and provide guidance to affected players on the actions they should take to protect their accounts.
The fmc99 Privacy Policy is built on internationally recognised data protection standards. We continuously update our privacy practices in line with evolving laws and industry standards to ensure our Malaysian players' personal data is always protected at the highest achievable level.
This Privacy Policy describes how fmc99 ("Platform", "We") collect, use, store, and protect the personal information you provide to us when using the fmc99 website and services. This document applies to all users who register, browse, or interact with the fmc99 platform from Malaysia.
By registering an account or using the platform fmc99, you acknowledge that you have read and understood this Privacy Policy and agree to the way we handle your personal information as described herein. If you disagree with any part of this policy, please discontinue use of our platform and contact us for assistance with processing your data deletion request.
Important Note: This Privacy Policy forms part of the Terms & Conditions fmc99. Reading both documents will give you a full understanding of your rights and responsibilities as an fmc99 player.
Fmc99 only collects data that is strictly necessary to deliver our services safely and effectively. The following are the categories of data we may collect:
Minimum Data Collection: fmc99 follows a data minimisation principle — we only collect data that is strictly necessary to operate our services. We do not collect sensitive data such as health information, religious beliefs, or political views.
Fmc99 uses collected personal data solely for legitimate purposes directly related to delivering our platform services to you. Below is a transparent breakdown of how your data is used:
| Purpose of Use | Data Used | Legal Basis |
|---|---|---|
| Player account management | Name, email address, phone number, password | Contract fulfillment |
| Identity verification (KYC) | National ID, address, date of birth | Legal obligation |
| Deposit & withdrawal processing | Payment details, bank/e-wallet information | Contract fulfillment |
| 24/7 customer support | Account information, communication records | Legitimate interests |
| Fraud detection & prevention | IP address, transaction records, activity patterns | Legitimate interests |
| Anti-money laundering compliance | Transaction data, identity, source of funds | Legal obligation |
| Promotional communications (with consent) | Email address, phone number | Your consent |
| Fmc99 platform improvement | Anonymised usage data | Legitimate interests |
fmc99 will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.
Fmc99 does not sell or trade your personal data. However, to enable us to deliver the platform's services in full, there are certain situations where we need to share data with the following parties:
To process your deposits and withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), a minimum set of transaction data must be shared with the respective payment service providers. These providers are governed by their own privacy policies and security standards, which we review thoroughly before entering into any partnership.
Third-party game providers such as Pragmatic Play, NetEnt, Microgaming, Play'n GO, and Playtech may receive data necessary to run their games on the fmc99 platform — such as player IDs and betting records — for the purpose of verifying winnings and jackpots. Your full personal data is not shared with game providers.
Fmc99 may be required by law or court order to disclose player data to the relevant authorities in cases involving criminal investigations, fraud, money laundering, or legitimate regulatory requirements. We will notify you if legally required to do so before disclosing your data.
Our Commitment: In all data sharing scenarios described above, fmc99 ensures that recipient parties are bound by confidentiality and data protection obligations that are equivalent to or stricter than our own standards. We do not share your personal data with advertisers, data brokers, or marketing companies without your explicit consent.
Fmc99 takes security infrastructure seriously to ensure our players' personal data is protected against unauthorized access, loss, or misuse. Key security measures we have in place include:
Shared Responsibility: While fmc99 takes all reasonable precautions, data security also depends on your own actions. Always use a strong, unique password for your fmc99 account, never share your login credentials, and make sure the device you use to access fmc99 is adequately secured.
Fmc99 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention guidelines:
Once your fmc99 account is closed and all mandatory retention requirements have been met, your personal data that is no longer needed will be securely deleted or anonymised. If you wish to request early deletion of your data, please refer to Section 8 (Your Rights) for the relevant procedure.
Fmc99 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how our platform is used. The following are the types of cookies we use:
These cookies are essential for the basic functioning of the fmc99 platform and cannot be disabled. They include login session cookies that keep you signed in as you browse the platform, security cookies that protect against CSRF attacks, and cookies that remember your language and region preferences.
Fmc99 uses anonymised usage data to understand how players interact with our platform — which pages are visited most, where users encounter difficulties, and which features prove most useful. This data is used solely to improve the fmc99 platform and is never linked to your personal identity.
These cookies store your preferences such as last bet size, game choices, and display settings to provide a more personalised and comfortable experience every time you use fmc99.
You can manage and delete cookies through your web browser settings. Keep in mind that disabling all cookies may affect certain features of the fmc99 platform, such as the stability of your login session.
As a player fmc99, you have the following rights regarding your personal data held by us. All requests relating to these rights may be submitted to us via email at support@fmc99.best.
You have the right to request a copy of all personal data we hold about you. fmc99 will provide a copy in a readable format within 30 days of the date of your request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
You have the right to request deletion of your personal data when it is no longer needed, provided there is no legal obligation requiring us to retain it.
Under certain circumstances, you have the right to request that fmc99 pause the processing of your data while a dispute is being resolved or a specific condition is met.
You have the right to receive your personal data in a structured, machine-readable format, and to transfer it to another service provider should you choose to do so.
You have the right to object to the processing of your data for direct marketing purposes at any time — and we will stop immediately upon receiving such a request.
How to Exercise Your Rights: To exercise any of the rights above, submit a written request to support@fmc99.best with the subject line "Privacy Rights Request" and specify the type of request along with your account details. fmc99 will verify your identity and respond within 30 days.
Platform fmc99 is intended for users aged for users aged 18 and above only. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
All fmc99 account registrations require age verification, and we reserve the right to request proof of age through the KYC process at any time. Should we discover that personal data belonging to a user under the age of 18 has been inadvertently collected, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian who believes your child under the age of majority has registered an account at fmc99, please contact us immediately at support@fmc99.best. We will investigate and take immediate action to protect the wellbeing of the minor concerned.
Fmc99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable law, or on the advice of security and privacy experts. You will be notified of any material amendments through:
The "Version" date displayed at the top of this document will be updated whenever a material amendment is made. Your continued use of the fmc99 platform after any amendment takes effect will be considered acceptance of the revised terms.
For any enquiries, concerns, or requests relating to your privacy and personal data at fmc99, please contact us:
This Privacy Policy is written in Bahasa Malaysia. In the event of any inconsistency between a translated version (if any) and the Bahasa Malaysia version, the Bahasa Malaysia version shall prevail.
If you've ever signed up with an online platform and shortly after started receiving unsolicited spam emails or sales calls — you already know how important it is to have a privacy policy that's genuinely respected, not just a document that exists for show. At fmc99, data protection is more than a term we include to meet legal requirements. It is a core value that has shaped how we build and operate this platform from day one.
Malaysian players who use fmc99 trust us with their personal information — their name, phone number, financial details, and gaming activity records. That trust is not something we take lightly. Every system design decision, every technology vendor selection, and every internal operating procedure at fmc99 is evaluated in part based on its impact on player privacy and data security.
This is not merely a rhetorical commitment. The business model of fmc99 does not rely on selling player data. We generate revenue through the gaming services we provide — not by monetising your information. This means we have no business incentive to sell or misuse your data, and our strict privacy policy reflects the reality of how we operate, not an empty promise.
In an industry where some platforms use player data to sell to advertisers or analytics companies, fmc99 takes a clear and firm stance: player data belongs to the players. We only store what we need to deliver our services, and we protect it to the best of our ability.
When you make a deposit or withdrawal at fmc99 via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX — your financial information is processed in a fully encrypted environment. fmc99 does not store your credit card numbers or full bank account details in our systems. Payment processing is handled by licensed and regulated payment service providers in Malaysia, with data transmitted through secure channels.
This provides an additional layer of protection — even in the unlikely event of an unexpected security incident on fmc99's end, your sensitive financial data will not be exposed because it is not stored in our systems. The only information we retain is transaction records (amount, time, method) required for legal compliance and account management.
Gaming activity data that fmc99 collect — such as the types of games you play, how often you play, and your active hours — is used solely for purposes that benefit you as a player. For example, this data helps us identify which jackpot slots or Sports Betting options are most popular among Malaysian players so we can prioritise adding similar titles. It also helps our responsible gaming system detect play patterns that may indicate risk and suggest appropriate support tools to players who may need them.
What fmc99 does not do is use your gameplay activity data for profiling aimed at manipulating you into spending more or taking unhealthy risks. We believe a positive and responsible gaming experience delivers greater long-term value than any short-term gains that could come from manipulative practices.
When you decide to close your account fmc99, we respect that decision. Your personal data will be retained only for the period required under applicable Malaysian law — primarily financial records that must be kept for a specified duration for regulatory compliance purposes. Once the mandatory retention period has elapsed, your data will be securely deleted or anonymised.
Prior to account closure, all eligible balances will be returned to your original payment method. The account closure process is straightforward and hassle-free — simply contact fmc99 support and our team will walk you through every step. We will not attempt to talk you out of leaving or use any unethical tactics to prevent the closure of your account.
All transactions are protected with 256-bit SSL encryption
Have questions about your personal data? Email us at support@fmc99.best with the subject line "Privacy Enquiry". We respond within 24–48 business hours.
Fmc99 is committed to safe and responsible gaming. For players aged 18 and above only. More info at Responsible Gaming.